Stolen vehicle? We've got your back.

If your car has been stolen, contact the police immediately - they can assign you a

Police report. Then, via the smart customer contact page, you can call the country

number where your vehicle is registered. From there, the smart partner call center

will manage further communications for you.

Safer than ever. Safer than most.

Best-in-class when it comes to safety.
The European New Car Assessment Programme (Euro NCAP) has awarded the smart #1, #3 and #5 with a five-star safety rating.
Setting standards
The smart #3 achieved five-star safety scores in the areas of Adult Occupant, Child Occupant, Vulnerable Road Users and Safety Assist, with the highest Safety Assist score of all models tested in 2023 and the highest Adult Occupant safety score in its category.
From body to battery.
The smart #3 body structure resists external impacts and ensures occupant safety while minimising damage to other vehicles, while its battery employs non-thermal-propagation technology, ensuring increased battery safety through multiple protective measures.

smart Customer Call Center

You can also reach us by contacting smart call center hotline numbers via your phone. For home markets mentioned under the breakdown of the geo-coverage area, contact details are on the Customer Contact Page.

What's included with smart Mobility Services?

On-site assistance

Minor repairs at the breakdown location.

Towing

Towing to the nearest authorized smart service partner is provided. Alternatively, the authorized smart service partner selected by the customer within a radius of 20 kms can be contacted.

Taxi/chauffeur service/ public transport*

A local transport service can be organized for the onward journey.

*with customer's own expenses

Stolen vehicle? We've got your back.

Best-in-class when it comes to safety.

Setting standards

From body to battery.